FREQUENTLY ASKED QUESTIONS
Q: What types of work do you edit?
A: Materials we can edit include, but are not limited to, published books, anthology chapters, peer-reviewed journals, articles, theses and dissertations, essays, reference letters, business reports, training manuals, product descriptions, and personal and professional correspondence.
Q: How do I choose a service?
A: Please consult our Services page and indicate your service request. We are also happy to provide a recommendation for the service best suited to make your writing communicate effectively.
Q: How do I obtain a quote?
A: Please send your document (or an excerpt) as an email attachment to torontocopyediting@gmail.com. Based on the service you require, we will provide you with an estimate for proofreading, copy editing, line editing, or indexing.
Q: What other information do you need from me?
A: Let us know your deadline and briefly describe the purpose of the writing so we can determine the level of formality and vocabulary. For example, a corporate report differs from a PhD dissertation.
Q: How do I purchase a service?
A: Once we have reviewed the material and you have selected a service, we will send you a contract that specifies the delivery date, deposit amount, and balance. Work will begin when we receive the deposit and signed contract from you.
Q: What forms of payment do you accept?
A: We accept e-Transfer (within Canada), PayPal, and cheque.
Q: What if I have questions after the first round of editing or want a second round?
A: We are more than happy to answer any questions or provide clarification regarding the edits. Any subsequent revisions, however, will be charged at an hourly rate.
Q: What file formats can you edit?
A: We primarily use the Track Changes function in Microsoft Word, but we can edit documents in various electronic formats (such as PDFs or Google Docs), as well as on hard copy.
Q: Do you offer citation formatting?
A: We can revise all formats of academic citation, within both the text and the works cited.
Q: Can you edit country-specific texts?
A: We can edit documents to be consistent with the spelling and punctuation conventions of Canada, the United States, or the United Kingdom.
Q: Do you offer editing for specific publishers?
A: Yes. We ask clients to provide the current version of the publisher’s style guide.
Q: Will my material be kept confidential?
A: Yes. Toronto Copy Editing guarantees that it will not publish or distribute the client’s material in any form. Our sole purpose is to facilitate authors’ effective communication.